BI Pure Water - You're Important to Us!

We at BI Pure Water (Canada) Inc. take the business of customer service and customer satisfaction seriously and we work hard to create our customer's vision and deliver a product of the highest level of quality, integrity and functionality possible. Those attributes are important to BI Pure Water and our performance is our focus and we look to our customers for our rating and for our future success.

Please take a few moments to fill out this questionaire to help us evaluate our job performance.


Customer or Project:
Name:	or anonymous
Email:

Please tick the appropriate box to indicate your degree of satisfaction. Where a: 1 = Excellent, 2 = Good, 3 = Satisfactory, 4 = Poor

Topic	1	2	3	4	Comments / Suggestions
Design: How would you rate the design of the water treatment system for your project?
Delivery: How would you rate the delivery on time performance and our commitment to meet your delivery expectations?
Commissioning: How would you rate the commisioning of your system?
Technical Support: If you received technical support, how would you rate the technical competence of our engineer's and/or production team and their response time?
Professionalism: How would you rate our porfessionalism in dealing with us?
Product Quality: How would you rate our products and services and did they meet your needs and expectations regarding quality and performance?
Competitiveness: How would you rate the competitiveness of our products and do they represent the best value for total cost of lifetime ownership?
Quality: How would you rate our approach to quality management to ensure customer satisfaction?
Overall: To conclude, how would you rate BI Pure Water (Canada) Inc.
Do you have any comments or suggestions that would help us improve our quality of customer service?

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